Artificial Intelligence (AI) is undoubtedly transforming the business landscape as organizations face unprecedented opportunities and complex challenges. It helps business leaders to enhance decision-making, drive innovations and revolutionize operations. However, it also brings a host of new risks, ethical considerations, and regulatory requirements that demand careful attention and proactive management, which ultimately brings a new dimension to how the governing board discharge their accountability. As organizations race to harness the power of AI to gain competitive advantages, they must navigate a complex landscape of potential pitfalls, which requires effective AI Governance. Organizations in Indonesia also face this situation and need to embrace their future and sustainability challenges.
Effective AI Governance ensures that AI systems align with organizational values, strategies, and ethical standards, providing a framework for decision-making, accountability, and oversight in AI development and deployment. Therefore, an essential consideration can make the difference between AI being a transformative force for good or a source of significant liability and reputational damage. The outcome would depend on how the organization’s governing board build their layer of understanding and appreciation to determine the prioritization of the use of AI and its direct and indirect impact on the organization, as well as its echoes.
Putting the challenges in Indonesia context, the governing board of the organization, especially the corporation which consists of the Board of Directors (note: Direksi) and a Board of Commissioners (note: Dewan Komisaris), need to build their awareness and layers of understanding of AI Governance. As such, OCEG, led by Lee Ditmar and Carole Switzer, wrote the book “The Essential Guide to AI Governance” which is basically divided into 25 questions leadership must ask about GRC (Governance, Risk Management, and Compliance) for AI, condensed into eight groups as below. Those interested in further exploration may find the link to its respective short video clip.
Strategy:
Focus on understanding the current stage of AI usage within the organization, aligning AI initiatives with overall strategy, and effectively monitoring AI performance. BOD and BOC need a comprehensive view of where and how AI is being used, how it aligns with organizational goals, and how its performance and impact are measured.
https://youtu.be/iqgeXuNb0f4?si=ogs3JRIaOyPnpY_g
Governance:
Addressing the process, structures, and principles needed to guide AI development and use within the organization. BOD and BOC must understand how to implement effective governance processes, maintain a centralized system of record for AI applications, develop guiding principles for AI use, and ensure AI systems are transparent, explainable, and accountable.
https://youtu.be/oqQFZDDWvRc?si=6BVevEdssoAqzi1d
Risk Management:
Focusing on identifying, assessing, and mitigating various risks associated with AI use, including reputational, operational, and ethical risks. BOD and BOC must understand how to evaluate AI-specific risks, address potential biases and discrimination in AI systems, and prepare for disruption or failures.
https://youtu.be/TIaNRvT87rM?si=72ZuK6pRCUbiXvfH
Compliance:
Ensuring the AI systems adhere to relevant laws, regulations, and industry standards. BOD and BOC must understand how to integrate compliance considerations into AI development processes, stay updated on regulatory changes, and implement policies and procedures that ensure responsible and compliant AI use.
https://youtu.be/tjfmHlIfXY8?si=BHjfe-vHIoxtiqs0
Training and Education:
Addressing how to prepare the workforce and other stakeholders for effective and responsible AI use. BOD and BOC must understand how to develop comprehensive AI training programs, educate employees on AI compliance risks, and foster a culture of continuous learning around AI.
https://youtu.be/NYprB2AMFY0?si=6i9qjszoQdwSk4FQ
Data Use and Security:
Focusing on managing, quality, and protecting data used in AI systems. BOD and BOC must understand how to ensure proper data governance, maintain data quality, and implement robust cybersecurity and privacy measures for AI systems.
https://youtu.be/u_DbMb86HDk?si=f2SRW7SqIdxy8fgn
Model Assurance:
Ensuring the AI models are explainable, reliable, and compliant. BOD and BOC need to understand how to develop explainable AI, ensure ongoing compliance with AI models, and evaluate the effectiveness of AI compliance programs.
https://youtu.be/3KcXeFUZJSQ?si=bk2HoV6tyMb6mGCc
Stakeholder Management:
Addressing issues on building trust, monitoring impact, and ensuring consistent AI governance accross the extended enterprise. BOD and BOC must understand how to build and maintain stakeholder trust, monitor AI’s impact on different groups, and ensure consistent AI governance practices across the entire organizational ecosystem.
Hope this article is useful for the professionals at BOD and BOC in Indonesia, particularly to those who will be participating at the Master Class of Risk Beyond 2024 in Bali, December 2024 – www.riskbeyond.com
